Shipping

UAE & INTERNATIONAL SHIPPING

 UAE SHIPPING 

  • DutchKid Reseller offers free delivery to DubaiSharjah and Abu Dhabi for all orders above AED 150. Orders below AED 150 to the mentioned locations will have a delivery charge of AED 25 per order. 
  • DutchKid Reseller  offers ‘next day delivery’ in Dubai subject to customer’s availability 
  • 7 DAY DELIVERY: Our amazing staff work from Sunday- Friday (9:00 AM- 6:00 PM) - our latest deliveries are scheduled by 8:00 PM.
  • To add to that we also offer a free assembly service to our customers with first time purchased items or big items, like furniture, car seat, stroller, etc. 
  • We do not deliver on Public holidays. Next Day Delivery orders placed over a Public Holiday will be dispatched on the next working day following the holiday(s).
  • If you would like to place your order online and have it collected it from one of our stores, the order must be paid online and the items will be sent to any one of our stores that is closest to your location.
  • We use a signed-for delivery service, someone will need to be in to accept your delivery. If there is no one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.
  • We recommend using your work address or an address where someone will be available to sign for your package.
  • Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries.
  • DutchKid Resellerwill NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

 INTERNATIONAL SHIPPING  

  • DutchKid Reseller currently ships within UAE and GCC. Please expect longer delivery times for deliveries outside UAE. Under normal circumstances the item(s) will be delivered to your location of choice within a maximum of 7 days (depending on location).
  • DutchKid Reseller offers free delivery to Riyadh for all orders above SAR 200.
  • DutchKid Reseller will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple shipment/deliveries may result in multiple postings to the cardholder’s monthly statement.
  • Please note that some larger products such as furniture may have a longer lead-time.
  • DutchKid Reseller cannot be held responsible for any delays in your shipment. The online track and trace method will keep you updated with the status of your shipment.
  • Shipping rates vary, depending on the delivery address, weight and volume of the purchased items, as well as Government duties.
  • You can get an estimation of what your shipping would cost from the cart page ‘Estimate Shipping and Tax’.
  • DutchKid Reseller doesn’t cover customs duty charges. Duties are to be paid upon delivery by the consumer. DutchKid Reseller is not aware of the percentage applied on the orders for the customs, different countries have a different percentage off the invoice applied as custom duty charges.
  • If for whatever reason you have been awaiting longer than expected for you order whether in UAE or GCC, please contact us at +971-4-3302165 or email us at sales@dutchkid.com or webshopsales2@justkidding-me.com

 
Cancellations 

You are free to cancel your order at any time before delivery of the items(s). You will be refunded the full amount paid including delivery charges if cancelled prior to dispatch.

 Please notify our Customer service Team in writing by emailing us your confirmation email to sales@dutchkid.com or webshopsales2@justkidding-me.com within 24 hours of placing your order. In the instance where your order has already been delivered to you, please follow the above steps.

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